I’m curious as to how JPMorgan Chase‘s $10 “Processing fee” assessed for each online auto insurance payment benefits consumers like me.
It’s cheaper to buy a book of stamps and mail a check each month rather than using the quicker, safer online payment option your company provides.
Each month I pay two credit cards, two utility bills, and my car insurance online. This is all done for free. In certain cases I save money by avoiding monthly service fees assessed when mailing checks.
I see these other companies giving me an easy, safe, and free online payment option, and then there’s JPMorgan Chase & Co., charging me $120 per year for secure payments.
What can we do to make online payments through JPMorgan Chase more attractive to consumers?